We provide first quality shirts that are intended to be free of defects and high quality. If a defect occurs, it is generally visible after the first washing. Greg Big Shop will replace any defective garment during the 30 days. If you have an item to be returned, the first step is to e-mail (info@gregbigshop.com) or call us. All returns must have prior authorization.
This policy allows tracking your return so that the replacement shirt is shipped as soon as possible. Any shipping costs associated with returning the item to us are the customer's responsibility unless prior arrangements are made. We will ship the replacement item at our cost. No return will be accepted without prior authorization. Our warranty is limited to the defective item. No other warranty is expressed or implied. Please note all laundering instructions on the label. Wash all shirts with similar color in cold water. All 100 % cotton clothing will have minimal shrinkage when laundered. We have used pre-washed materials to minimize shrinkage. Normal wear and tear, fading after time, normal shrinkage and failure to follow laundering instructions are not covered by this warranty.
Returns and Exchanges
To send a return, please use the appropriate address from the following list. Please ship your return or exchange to the following address:
Greg Big Shop Returns and Exchanges Department Jl. Talang Betutu 14 Jakarta Pusat 10230 DKI Jakarta Indonesia
Please note: We will not refund your shipping cost for return or exchange unless the order returned is due to defection or our mistake in shipping your order.
All written by Himawan D Susastra Monday, 6 November, 2006 Jakarta - Indonesia